Operations and Supply Chain Management
Operations and Supply Chain Management
14th Edition
ISBN: 9780078024023
Author: F. Robert Jacobs
Publisher: MCG
Question
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Chapter 1, Problem 5DQ
Summary Introduction

To define: The difference between a service and a good.

Introduction: Product is the physical object which can be touched and it is tangible. Service can only be experienced and it is intangible.

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