Chapter 1, Problem 14CSQ

Explanation of Solution

Contribution of people at home depot:

• Home depot provides good customer services along with the increase in sales but it uses low technology.
• With the advancement in technology, management experienced difficulties in managing the new technology.
• The management was unable to maintain the stock of products due to the poor inventory systems.
• The management system of the organization decided to develop new deployment center in different regions so as to improve the inventory level.

Contribution of organization at home depot:

• Success of any organization counts on the success of the business model
• Organizations of home depot employ the sales person with proper knowledge and having a background in building trades.
• Organizations regulated different stores independently and the decisions regarding the goods were made depending on the percentage of sales at the stores.
• The decisions regarding the quantity of goods kept in the stores, were made to fulfill the demand of the customers.

Contribution of technology at home depot:

• Home depot used very low scale technology in its initial stages...