Automotive Technology: A Systems Approach (MindTap Course List)
6th Edition
ISBN: 9781133612315
Author: Jack Erjavec, Rob Thompson
Publisher: Cengage Learning
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Chapter 1, Problem 13RQ
Normally, whose job is it to greet the customer and complete the repair or work order?
- service manager
- parts manager
- automotive technician
- service advisor
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Chapter 1 Solutions
Automotive Technology: A Systems Approach (MindTap Course List)
Ch. 1 - Prob. 1RQCh. 1 - Explain the basic requirements for becoming a...Ch. 1 - List at least five different types of businesses...Ch. 1 - Name the different ways that you can gain work...Ch. 1 - Explain the implied difference between someone who...Ch. 1 - Individuals often begin a career as an automotive...Ch. 1 - Prob. 7RQCh. 1 - Prob. 8RQCh. 1 - Which of the following is typically included in a...Ch. 1 - Prob. 10RQ
Ch. 1 - Repair work performed on vehicles still under tire...Ch. 1 - Prob. 12RQCh. 1 - Normally, whose job is it to greet the customer...Ch. 1 - Technician A says that all an individual needs to...Ch. 1 - To be successful, todays automotive technician...Ch. 1 - A technician must have a minimum of year(s) of...Ch. 1 - An experienced technician who passes all eight...Ch. 1 - Technician A says battery warranties are often...Ch. 1 - Prob. 19RQCh. 1 - Ongoing technical training and support is...
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- Ongoing technical training and support is available from aftermarket parts manufacturers auto manufacturers jobbers all of the abovearrow_forwardWhich of the following is not a true statement about a mechanics hen? a. This lien states that the shop may gain possession of the vehicle if the customer does not pay for the agreed-upon services. c. The right to impose a mechanics lien can be exercised by a shop within 30 days after the services have been completed. In most cases, the shops right to impose a lien on the vehicle being serviced must be acknowledged by the customer prior to beginning any services to the vehicle. This clause ensures that the shop will receive some compensation for the work performed, whether or not the customer pays the bill.arrow_forwardName 5 types os buisness that hire Motive technician?arrow_forward
- If a company has 10 or fewer workers, it is not required to keep injury and illness records?arrow_forwarddescribe the information that should be include on a repair order.arrow_forwardIndividuals often begin a career as an automotive technician in a new car dealership by ________ , which is a good way for a new technician to become familiar with the vehicles sold at the dealershiparrow_forward
- Design a check-sheet for the maintenance of a piece of equipment such as a gas furnace laboratory scale or typewriterarrow_forwardWhich of the following is not a true of group lockout or tagout? a. Each employee working on the equipment is an authorized employee b. A supervisor may attach a lock for an entire work crew. c. Each person working on the equipment must have a lock or tag d. A supervisor should be the first or last person to attach a lock or tagarrow_forwardExplain the purpose of a repair order and describe the type of information it should contain.arrow_forward
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