Interpretation:
Designing staples and frozen food delivery business via the internet in a large metropolitan area that deliver goods within a customer-defined window of time. This business is planned to partner with two major food stores in the area. For this new business, the competitive priorities and the capabilities that need to develop core and support processes are to be determined.
Concept Introduction:
Competitive priorities critical operation dimensions that should have in process or supply chain to satisfy internal and external customers. Competitive priorities are designed for processed and the supply chains are created from them. Competitive capabilities are the cost, quality, time and flexibility dimensions that process or supply chain should possess.
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Operations Management: Processes And Supply Chains (12th Edition) (what's New In Operations Management)
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