You have just taken over as a Shift Supervisor at Fast Fleet Shoes Manufacturing and have a team of 30 under you. Your educational and training level is exactly what you have today. Your teams rotate shifts every 3 weeks and there are two shifts, morning, 0700-3:30 PM and evening, 3PM to 11:30PM. You have the flexibility to move people around shifts, and you stay on the same shift, with overlap (i.e. your hours are 9-6). Two co-leads take over when you are not there and stay on shifts with their workers. The previous supervisor was let go for cause, failure to meet quotas and leadership inability. The department's morale is very low and there is a great deal of pressure for your shift to perform. On top of this, there is a problem with some of your employees, one is always late and the other calls in sick frequently (you can decide what factors lead to their absenteeism). The previous supervisor never did anything about this and everyone knew it was an issue. One of your co-leads has brought it to your attention and wants to know when you are going to fix it. You can use the first person to discuss what you think needs to be done. You can also assign tasks or take tasks away from co-leaders. Your supervisor, co-leads, and workers can have fictional names, you can add in additional issues or factors and most of all, have fun and be creative in developing this workplace. Your co-leads can be good or bad at their job, you can decide how little or much you want to delegate to them as well as how much reporting back to you is needed. Think about these challenges you will face as a new supervisor. You may want to break this into fixing immediate problems, a six-month goal, and one-year goal.
You have just taken over as a Shift Supervisor at Fast Fleet Shoes Manufacturing and have a team of 30 under you. Your educational and training level is exactly what you have today.
Your teams rotate shifts every 3 weeks and there are two shifts, morning, 0700-3:30 PM and evening, 3PM to 11:30PM. You have the flexibility to move people around shifts, and you stay on the same shift, with overlap (i.e. your hours are 9-6). Two co-leads take over when you are not there and stay on shifts with their workers.
The previous supervisor was let go for cause, failure to meet quotas and leadership inability. The department's morale is very low and there is a great deal of pressure for your shift to perform.
On top of this, there is a problem with some of your employees, one is always late and the other calls in sick frequently (you can decide what factors lead to their absenteeism). The previous supervisor never did anything about this and everyone knew it was an issue. One of your co-leads has brought it to your attention and wants to know when you are going to fix it.
You can use the first person to discuss what you think needs to be done. You can also assign tasks or take tasks away from co-leaders.
Your supervisor, co-leads, and workers can have fictional names, you can add in additional issues or factors and most of all, have fun and be creative in developing this workplace. Your co-leads can be good or bad at their job, you can decide how little or much you want to delegate to them as well as how much reporting back to you is needed.
Think about these challenges you will face as a new supervisor. You may want to break this into fixing immediate problems, a six-month goal, and one-year goal.
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