You are hired as a consultant to a small chain of pizza restaurants that is losing market share due to poor delivery and service. The company is organized with a tops-down bureaucratic structure. Functional departments such as purchasing, marketing, kitchen operations and delivery often do not communicate well with each other. The departments are run by managers who use command and control leadership styles. What would you do to re-engineer the company? What steps would you take?
You are hired as a consultant to a small chain of pizza restaurants that is losing market share due to poor delivery and service. The company is organized with a tops-down bureaucratic structure. Functional departments such as purchasing, marketing, kitchen operations and delivery often do not communicate well with each other. The departments are run by managers who use command and control leadership styles. What would you do to re-engineer the company? What steps would you take?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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You are hired as a consultant to a small chain of pizza restaurants that is losing market share due to poor delivery and service. The company is organized with a tops-down bureaucratic structure. Functional departments such as purchasing, marketing, kitchen operations and delivery often do not communicate well with each other. The departments are run by managers who use command and control leadership styles. What would you do to re-engineer the company? What steps would you take?
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