You are going to have your formal evaluation done today after one full year in your nursing position at St. John’s nursing home. Your unit manager greets you and hands you your written evaluation. She does not make any comments but asks you to read it and sign it. You begin to read and are surprised to find that the evaluation refers to you as insensitive and not caring at times. There is no documentation of dates or times when this was observed or of patients you were insensitive to or uncaring. No examples were given. She rates you low in areas of nursing skills and again provides no supporting documentation. You ask her about this, and she says it is just the way she sees me. There is no discussion about future goals or how you might improve your performance. You are angry, and you refuse to sign the evaluation form.How has this nurse manager failed in her responsibility to provide a formal evaluation?How can this nurse manager improve her evaluation skills

Knowing and identifying the functions and responsibilities of a nurse manager is a prerequisite to comprehending the scenario as it is presented. In this manner, we are able to pinpoint the area in which the nurse manager fell short of fulfilling his or her obligations. A nurse manager's responsibilities in staffing include acting as a leader, seeing to it that the unit or department operates efficiently, and serving as an example of professionalism to her staff. Nurse managers are in charge of overseeing nurses in a medical setting, and they try to promote a culture that enhances patients' quality of life. Nurse supervisors maintain a dominant position over other nurses on the floor of a hospital or clinical facility in addition to their own medical expertise. A nurse manager's work is intricate and challenging since it entails organising the efforts of individuals with different backgrounds, education levels, and personalities in order to deliver safe, effective patient care.When giving Sandra her written evaluation, the nurse manager should have commented on Sandra's performance and served as a professional role model for her staff, but she didn't do either of those things. In addition, the evaluation didn't specifically or thoroughly document the times when Sandra became insensitive and didn't care about her patients ( no examples were given, when & where does it happen) As a nurse in a senior position, she should be fully aware of the value of thorough, explicit documentation. The written review, in my opinion, was prejudiced and perhaps they had a misunderstanding with one another, which is the major reason she had written this type of report. Another is that she had failed to demonstrate conflict resolution and negotiating abilities to Sandra. If Sandra's nursing abilities were truly lacking, the nurse manager should assist Sandra in receiving training, or at the very least, supervise Sandra and advise her on what areas needed improvement. On Sandra's written evaluation, a suggestion or future objectives must be listed in order to help her perform better while promoting high-quality, safe treatment for our patient.As communication is a crucial ability for a nurse manager, he/she should work on improving it. In order to pinpoint any issues within her team and enhance collaboration and teamwork, she must take into account her daily interactions with her workers (before and post conference). Being more knowledgeable and having more years of expertise, he/she should also mentor her team in this area. If a member of the staff, like Sandra, has weak nursing abilities, he or she should assist in improving them and offer advice on how to do so. In doing so, the staff member will be able to develop her talent while also learning from her superior. In order to improve the working atmosphere and the quality of care, he or she should develop their dispute resolution abilities. A skilled nurse manager will be able to observe and comprehend what is happening in their unit with an open mind and plenty of patience. By assisting his/her workers in creating a positive work atmosphere, he/she will encourage teamwork.