You are employed in a famous entertainment company .. new service to help with the recovery after the MCO.
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You are employed in a famous entertainment company .. new service to help with the recovery after the MCO.
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- determining insurance types or managed care plans, entering demographic data into the computer, posting a variety of transactions, scheduling appointments, and professionalism. In other words, working as a receptionist in a medical office should be a professionally trained medical assistant who is flexible and prepared for a variety of duties. Scenario: You are the patient and enter a medical office. You notice a faint smell of urine and approach the reception desk where the receptionist is talking on the telephone. She never looks up and you wait at the desk for a few minutes, but finally give up and sit down. She keeps talking while chewing gum and you notice her blouse is low-cut. Instructions: For your initial post, answer the following 2 questions: a. Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words). b. How should this behavior be addressed? Who should address this employee? UgTRUE FALSE 1 Burnout at work is due to a fire in the building 2 Positive stress motivates and energizes you 3 Negative stress motivates and energizes you 4 Deep breathing is a form of relaxation 5 Anger management involves noticing what triggers your anger 6 Customer complaints are due to expectations being met 7 The best strategy is a lose-lose 8 The quiet customer says nothing but will not return 9 Service recovery assumes the customer will never come back 10 Proactive problem solving is anticipating problems before they occur 11 Customer satisfaction is the result of expectations being met 12 A frontline employee would not know the customer well 13 Mystery shoppers assist companies in improving product and service 14 Coaching includes “learn by doing” 15 Role playing is not an…A Community Based Organization dealing with child development has approached you to write a grant proposal for them. Justify the major steps you will put into consideration to compete their assignment
- Have you ever worked in a place that changed its systems? (This does not have to be healthcare-related; for example, in retail, a change in the inventory control and point-of-sale equipment requires a system change.) What went well on the change? What went poorly?What are the best improvements to a company's customer service policy after a representative addressed a customer calling about a billing issue as "an idiot?"As an office manager, you have been asked to research and write a report about education/retraining of your employees. In a few paragraphs describe the problem you are writing about and explain why you want to do a research and write a report about the problem and solutions you will propose. How will this research benefit your audience and provide possible solutions to the problems you are investigating.
- how to conduct a SWAT analysis on the CVS health comWrite a short essay discussing some of the challenges of job hunting with new technology. What can you do if you do not own a computer and a prospective employer does not accept resumes through snail mail? What if they do not conduct face-to-face interviews? How could you compensate for a lack of technical expertise? Where would you turn to improve your computer literacy? Your essay should be about 150 words in length.Employees meeting around the water cooler or coffee machine have always had the right to discuss work-related matters. Is an employer-provided e-mail system or social media outlet simply a digital water cooler? Why or why not?
- what are key steps for selecting and implementing an information system in healthcare Benefits and roadblocks you may encounter selecting and implementing an information system“Imagine you have a client who is hesitant to commit to a job analysis. She states that the investment of time and money into developing a job analysis for every position isn’t worth it, especially because she thinks that many jobs in the organization will change a lot within the next five years. What might you say to this client?”What actions do staff members take to guarantee that the company continues to benefit from the information they have received in the past? Assume that a firm has already adopted a KMS; if this is the case, what steps can you take as a manager to guarantee that face-to-face training continues to be successful in supporting employee learning?
