You are composing a message that the receiver will find controversial. Which of the following would not be an effective strategy for developing the content? connect to the receiver using phrases like “surely you realize” and “I’m sure you agree” use neutral words to reduce the emotional response explain the contextual factors to provide background information rely on facts that can be supported with data

You are composing a message that the receiver will find controversial. Which of the following would not be an effective strategy for developing the content? connect to the receiver using phrases like “surely you realize” and “I’m sure you agree” use neutral words to reduce the emotional response explain the contextual factors to provide background information rely on facts that can be supported with data

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Question

You are composing a message that the receiver will find controversial. Which of the following would not be an effective strategy for developing the content?

connect to the receiver using phrases like “surely you realize” and “I’m sure you agree”

use neutral words to reduce the emotional response

explain the contextual factors to provide background information

rely on facts that can be supported with data

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