You are composing a message that the receiver will find controversial. Which of the following would not be an effective strategy for developing the content? connect to the receiver using phrases like “surely you realize” and “I’m sure you agree” use neutral words to reduce the emotional response explain the contextual factors to provide background information rely on facts that can be supported with data
You are composing a message that the receiver will find controversial. Which of the following would not be an effective strategy for developing the content? connect to the receiver using phrases like “surely you realize” and “I’m sure you agree” use neutral words to reduce the emotional response explain the contextual factors to provide background information rely on facts that can be supported with data
Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter13: Managing Communication
Section: Chapter Questions
Problem 3GL
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You are composing a message that the receiver will find controversial. Which of the following would not be an effective strategy for developing the content?
connect to the receiver using phrases like “surely you realize” and “I’m sure you agree”
use neutral words to reduce the emotional response
explain the contextual factors to provide background information
rely on facts that can be supported with data
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