Write a report motivating both e-commerce and m-commerce The report should include the following: E-commerce definition  M-commerce definition  Two Advantages of E-commerce  Two Disadvantages of E-commerce  Two Advantages of m-commerce  Two Disadvantages of m-commerce  Business value discussion (for both e-commerce and mcommerce)

Q: Discuss the role of CRM in fostering customer satisfaction and loyalty.

A: The success of contemporary organizations now depends heavily on the strategic approach known as…

Q: Identify three new advanced maintenance strategies which could be adopted by the business. Within…

A: Maintenance is the method of something or someone being preserved. The state of being preserved can…

Q: Why is determining the lifetime value of a customer an important analysisfor a company to make?

A: Determining the lifetime value (LTV) of a customer is essential for companies because it offers a…

Q: Choose one (1) from rosters of Tourism and Hospitality businesses in the Philippines and reinvent…

A: A business model canvas is a type of business template that is made on a single page that includes…

Q: b) What value of this product can the company propose to its target customers? List three values and…

A: Every company through their products and services deliver some value to their customers in exchange…

Q: What is the HURIER model?

A: It's important to return to the basics and note what really matters, which are people and…

Q: What does business intelligence include, and why are BI products so crucial?

A: Please find the answer below.PRODUCTS: Any good or service you offer to satisfy a customer's need or…

Q: What is the difference between enablers and disablers? Give three examples of each with your answer

A: The enablers and disablers is the behaviour of the person, that how a particular person reacts on…

Q: H ow does customer loyalty contribute to long-term business success and profitability

A: Customer loyalty re­fers to customers' tende­ncy to prefer a brand. It stems from past positive­…

Q: Throughout company-customer interaction, consumers generate a value called customer equity.…

A: Customer equity is the totality of customer lifetime values for every customer of a particular…

Applications of CRM

Customer Relationship Management (CRM) is a software/ tool that helps a business to manage its relationship with its customers, clients, and vendors. In other words, CRM software assists businesses in improvising their relations with their customers throughout the buying process. It is an end-to-end solution comprising service cloud, commerce cloud, marketing cloud, AI-based Customer Data Platform (CDP), and sales cloud.