Why is it so important to understand how a business process works when trying to develop a new information system?  In the context of the impact of a change on an organization, How would you characterize the following changes? Adding electronic scoreboards to a cricket grounds. A Telco consolidating call centres in one country. A Telco installing fibre-to-the-home to replace copper wires. A Telco launching a TV service.

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Management Information Systems 1

Why is it so important to understand how a business process works when trying to develop a new information system?

 In the context of the impact of a change on an organization, How would you characterize the following changes?

  • Adding electronic scoreboards to a cricket grounds.
  • A Telco consolidating call centres in one country.
  • A Telco installing fibre-to-the-home to replace copper wires.
  • A Telco launching a TV service.
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