Which of the following statements is true about salespeople? a. They are often the knowledge experts for their firm. b. They should start selling as soon as they meet a new prospect. c. They should always focus on the sale and not the relationship. d. They should not waste time focusing on competitors' actions. e. They do not need to be experts on the benefits of their products.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Which of the following statements is true about salespeople?
a. They are often the knowledge experts for their firm.
b. They should start selling as soon as they meet a new prospect.
c. They should always focus on the sale and not the relationship.
d. They should not waste time focusing on competitors' actions.
e. They do not need to be experts on the benefits of their products.
Transcribed Image Text:Which of the following statements is true about salespeople? a. They are often the knowledge experts for their firm. b. They should start selling as soon as they meet a new prospect. c. They should always focus on the sale and not the relationship. d. They should not waste time focusing on competitors' actions. e. They do not need to be experts on the benefits of their products.
Pepsi-Cola has just released a new line of sparkling water called bubly. To encourage customers to
start adopting the new brand, Pepsi-Cola should engage in promotions that focus on
a. identifying prospects.
b. creating awareness.
c. combating competitive promotional efforts.
d. stimulating demand.
e. retaining loyal customers.
Transcribed Image Text:Pepsi-Cola has just released a new line of sparkling water called bubly. To encourage customers to start adopting the new brand, Pepsi-Cola should engage in promotions that focus on a. identifying prospects. b. creating awareness. c. combating competitive promotional efforts. d. stimulating demand. e. retaining loyal customers.
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