Answered: Which of the following statements about…

Business

Management

Which of the following statements about compensation is true?

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Question

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Which of the following statements about compensation is true?

a.Compensation should be provided only when a customer demands it.

b.The value or degree of the compensation should equal the customer's loss only in terms of energy or frustration.

c.The recovery should compensate only the original loss and need not necessarily give any additional value.

d.Customers should feel that the organization has suffered an equal loss..

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