Which of the following is not an element of a good service guarantee? Multiple Choice Easy to understand. Easy to communicate. The customer controls the process. Unconditional (no small print). Meaningful to the customer.

Which of the following is not an element of a good service guarantee? Multiple Choice Easy to understand. Easy to communicate. The customer controls the process. Unconditional (no small print). Meaningful to the customer.

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Question

18.

Which of the following is not an element of a good service guarantee?

Multiple Choice

Easy to understand.
Easy to communicate.
The customer controls the process.
Unconditional (no small print).
Meaningful to the customer.

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