Answered: When dealing with an emotional…

When dealing with an emotional outburst, what would be the recommended next step after you have allowed the other person to speak

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

See similar textbooks

Related questions

Q: f "catching" or sharing another person's emotions by mimicking that person's facial expressions and…

A: A comprehensive approach to go beyond customary monetary workplace rewards is provided by the…

Q: Protect your life with positivity NIH-funded scientists are working to better understand the links…

A: "The solution has been provided in a generalized manner." The relationship between emotional…

Q: Write a report analyzing the importance of effectively responding to others at the workplace.…

A: Communication is the key factor behind the success of every organization without good communication…

Q: Would you hire a person who has had emotional problems? a. No b. Yes, provided that the person shows…

A: Emotional problem - It is the situation in which the the person is not able to think by the way of…

Q: Please help with an essay on the 3 pillars of emotional intelligence . And the one chosen is self…

A: Reference:Goleman, D. (1995). Emotional Intelligence: Why It Can Matter More Than IQ. Bantam…

Q: example of when you were impacted by miscommunication

A: Miscommunication in Sales and Marketing is a common mishaps that occur in almost our day-to-day…

Q: A change in an individual's behavior prompted by information and experience refers to which of the…

A: Learning is the process in which there is a change in the individual behaviour, which is because of…

Q: Employee behaviour is described as a person's response to a specific scenario at work. Employees…

A: For an organization to function effectively it is important that the behaviour of the employees is…

Q: Describe dealing with disagreement in with others in way which will help to resolve difficulties and…

A: Conflict is a foreseeable part of almost all relationships. It can also be an important cause of…

Q: When you are given the chance to observe people (family members, friends, and visitors in your home)…

A: Observation is a process of only noticing the action and reaction of the people who need to be…

Q: Which of the following statements are true about empathy? Enhances relationships and helps you…

A: Listening to others' emotions is a critical skill in the working environment. It can empower us to…

Q: ccording CCO

A: Non verbal communication is the process or technique bof communication in which no words, speaking…

Q: How does internal stimulus help you in your communication? Quote an incident as per your own…

A: The internal stimulus can be explained as the desire that comes in an individual or person for…

Q: mmunicati

A: Communication problems are created in any situation or social relationship. It very well may be…

Q: What role does transparent communication play in building trust and sustaining positive morale…

A: Employee morale refers to the disposition and emotions that workers display towards their jobs and…

Q: Do you have public speaking anxiety? If yes, tell us an experience that led to this? If no, tell an…

A: Glossophobia or speech anxiety is known as the fear of public speaking.

Q: One of the best way to reduce cognitive dissonance or what is commonly called "buyer's remorse" is…

A: Customers are central to a business's success and growth. Prioritizing customer satisfaction,…

Q: how do seamless conversation are beneficial to have amongst your supervisors

A: The objective of the question is to understand the benefits of seamless conversations among…

Q: Hands-On/Hands-Off approach Ease up and less-intense attitude Invoke Task…

A: Hands-On/Hands-Off Approach Hands-On Approach: This management style entails the involvement of the…

Q: Is it more important to speak well, or to listen well? Explain why, and include two strategies or…

A: Listening is a very important skill anyone can have. The listening ability of a person has a…

Q: Which of the following is used in contemporary business writing to substitute for words and to…

A: Contemporary business writing refers to the style of written communication that is used in mordern…

Q: elatively stable clusters of feelings, beliefs and intentions towards some specific objects O a.…

A: To know the answer we must know the meaning of all the terms which are explained as follows:

Q: Which statement is not a way to increase self-awareness? O Discover your blind spots. O Understand…

A: Self-awareness is like a compass for personal growth and emotional intelligence. It involves…

Q: Face-to-Face Communication would be the following percentage for body language 2% 10% 25% 55%

A: Face-to-Face Communication is the direct exchange of information, messages, or ideas between two or…

Q: What are the Emotion barriers in communication?

A: Communication means exchanging and sharing information between two or more individuals. The process…

Q: Please help me with this case study

A: Please refer to solution above

Q: communication and describe w

A: Nonverbal communication is a type of communication that is done without the use of words. Nonverbal…

Q: Be selfless; Be specific and Be sincere are the components of writing good well massages that suit…

A: Good messages include messages in which the audience is supposed to respond in a neutral to positive…

Q: can be best described as the ability to manage emotions and interpersonal 29) relationships. A)…

A: Answer: Please note :- We will answer the first question since the exact one was not specified.…

Q: Which is not one of the five conflict-handling intentions? O resisting O competing O avoiding O…

A: Organizational conflict stands up when the interests, goals, or values of diverse persons or groups…

Q: Which of the following is a sign of a potential emotional outburst by others? O Easily embraces…

A: An emotional outburst refers to a sudden and intense expression of strong emotions. This expression…

Q: Verbal support is supposed to make a speech enjoyable. Think of specific examples of vocal support…

A: Even if we speak a lot during the day, a formal speech calls for extra care in preparation for a…

Q: What is the concept of tone in writing? What are the characteristics of Forceful tone?

A: Communication in the written form is given utmost importance especially in a business and…

Q: When responding to an emotional outburst, which approach is characterized by dealing with the…

A: When faced with an emotional outburst, choosing the right approach is crucial to effective…

Q: Organizations That Use Reactive Stances

A: There is a various example of the organization using Reactive stances such as: Nike is one of the…

Q: Describe at least two ways in which you have used persuasion in a business environment. Be specific…

A: In a business environment, persuasion plays a crucial role in influencing others, fostering positive…

Q: Which of the following strategies will help to ensure that your goodwill message comes across as…

A: Introduction: In our daily lives, we often communicate with others through messages of goodwill.…

Q: How would you confront challenging conversations with improved skills? explain

A: In all organizations, Leaders are more expected to conduct difficult and challenging conversations.…

Q: How can you develop better emotional intelligence? Give an example of an employee in your industry…

A: Emotional Intelligence - It can be said as emotional leadership, emotion intelligent quotient,…

Q: he goal of this exercise is to challenge your knowledge of potentially bad attitudes that can derail…

A: 1 . Entangler - These people want to everyone to be involved in there issues. Camel was Entangler he…

Q: Why should we pay attention to the facial expressions, tone of voice, body language, eye movement…

A: Facial expressions have the power to convey the internal meaning of any message to its audience. Lot…

Q: Attribution theory is the process through which people interpret their own behaviour. True…

A: Attribution principle is a mental framework that explores how people interpret and attribute causes…

Q: is the ability of people to manage emotions in social relationships. O organizational interaction O…

A: Emotional intelligence can be defined as an ability to understand and manage the emotions in a…

Question

When dealing with an emotional outburst, what would be the recommended next step after you have allowed the other person to speak?

Expert Solution

This question has been solved!

Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.

This is a popular solution!

SEE SOLUTION Check out a sample Q&A here

Step 1: Define background related to emotional intelligence

VIEW

Step 2: Explain correct and incorrect options

VIEW

Solution

VIEW

Trending now

This is a popular solution!

Step by step

Solved in 3 steps

SEE SOLUTION Check out a sample Q&A here

Similar questions

How can clarity helps you to be a good writer?
In Face-to-Face communication the percentage placed on the tone would be? 38% 60% 80% 90%
When is it effective to step away from a heated or difficult discussion before responding? When might this tactic backfire?
Discuss with the use of examples to support your answer, the four levels of emotional intelligence that you believe are most essential in the workplace. 1. Perceiving emotions 2. Reasoning with emotions 3. Understanding emotions 4. Managing emotions
Is it bad for my essays to have long sentences with advanced language in order for them to describe situation more vividly? Would that be a reason for teachers to lower the grade they put to it?
Write a summary of each of the Advance Verbal Response Skills, making minimal verbal response, clarifying, interpreting, confronting, informing, use of self-disclosure, summarizing, and processing the relationship also, including an example of each one.
Write a summary of each of the Advance Verbal Response Skills, including an example of each one. See page 79.
The Role of Emotions in Conflict Escalation Omar is a report writer and spent two weeks writing a report requested by his new manager Mr. Hamid. Once, Omar completed the report and sent it to his manager, the manager (Mr. Hamid) printed it out and distributed it during the staff meeting to everybody, and once Omar saw the report, he was shocked. Because on the front page, he saw Hamid’s name as the author. His name didn’t appear in any place in the report. When the meeting ended, Omar requested the manager if they could talk later about the report. They agreed to meet at 1:30. During the meeting, Omar told Mr. Hamid that he wanted to understand why his name was removed from the front page of the report. “I really need explanation,” he said. Mr. Hamid started calmly: “I’ve always worked in a system where the manager’s name appeared as the sole author. It’s the proper procedure. This is a delegated task; I’m the person in charge.” As she continued, Omar got angry and said this is not…
You are one of the managers for 11 employees that are from different backgrounds and culturally diverse. The management team noticed two employees from one of the diverse culture backgrounds laughing loudly at their desks and interacting with their co-workers in a terse tone while making disrespectful facial expressions. The two employees’ behavior has been addressed with them. However, the laughing and poor interactions has gotten worse. In addition to the above referenced behavior, the two employees tend to not reply to work-related email messages and phone calls from one male and one female co-worker. Explain to the management team their responsibilities in this type of situation. Describe some goals and outcomes for the employee that can help improve their behavior (be specific). Provide some options and possible repercussions of this behavior to your colleagues. Discuss what you feel was the most appropriate course of action. Provide in-text citations and resources to help support…
My PRICA score was 36 while my PRCA score was 95. Having a PRCA score over 75 and even 80 shows that I have general to high levels of communication apprehension. My PRICA score reflected that I have low to median intercultural communication apprehension. I expected both scores to be relatively lower, so I was surprised to see such a high score on the PRCA. I guess that I do feel intimidated in most conversations, and I never want to intrude or put my two senses into any conversation in fear that I would be looked down on. Maybe I feel more comfortable talking with people from other cultures because I can learn from them, and I feel as though they might not judge me so easily for my thoughts and opinions. In the textbook culture is an "accumulated pattern of values, beliefs, and behaviors shared by an identifiable group of people with a common history and verbal and nonverbal symbol systems" (Neuliep, 2021, p. 12). I think that there is so much that goes into our culture but off of the…
Do you agree that it is an organization's responsibility to help employees manage stress? Why or why not? please give a detailed answer
Discuss the two best known types of non-verbal communications. Include a sepecifi example of each type of non-verbal communication to support your answers