What are you going to do to retain valued employees?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question
  1.  What are you going to do to retain valued employees?
Expert Solution
Step 1: Context Setting

To retain valued employees in the creative departments with dysfunctionally high levels of conflict, I would take the following steps:

  1. Meet with the valued contributors individually to understand their concerns and needs. I would listen carefully to their perspectives on the conflict and how it is impacting them. I would also ask them what they need from the agency to feel valued and supported.
  2. Work with the managers of the creative departments to develop a plan to address the conflict. This plan should include specific steps to be taken to reduce friction, improve communication, and build trust among team members.
  3. Implement a formal recognition and rewards program to acknowledge and appreciate the contributions of all employees. This program should be designed to be fair and equitable, and it should recognize both individual and team achievements.
  4. Offer opportunities for career development and growth within the agency. This could include providing training and mentorship programs, as well as opportunities for employees to take on new challenges and responsibilities.
  5. Create a culture of respect and inclusion in the agency. This means fostering an environment where all employees feel safe to express their ideas and opinions, and where everyone is treated with dignity and respect.

Here are some specific examples of how I would implement these steps:

  • Meet with the valued contributors individually. I would ask them to share their experiences with the conflict, how it is impacting their work, and what they need from the agency to feel valued and supported. I would also ask them for their suggestions on how to address the conflict.
  • Work with the managers of the creative departments to develop a plan to address the conflict. This plan could include things like:
    • Providing training on conflict resolution and communication skills
    • Creating opportunities for team members to get to know each other better
    • Establishing ground rules for collaboration and teamwork
    • Implementing a mediation process for resolving disputes
  • Implement a formal recognition and rewards program. This program could include things like:
    • Quarterly awards for individual and team achievements
    • Public recognition of employees' accomplishments
    • Opportunities for employees to nominate and reward each other
  • Offer opportunities for career development and growth. This could include things like:
    • Training programs on new skills and technologies
    • Mentorship programs with senior executives
    • Opportunities to take on new challenges and responsibilities
  • Create a culture of respect and inclusion. This could include things like:
    • Promoting diversity and inclusion in the workplace
    • Ensuring that all employees have equal opportunities for success
    • Providing a safe and supportive environment for all employees

By taking these steps, I would be able to address the conflict in the creative departments while also retaining the valued employees who are contributing to the success of the agency.

It is important to note that addressing conflict and retaining valued employees are two interrelated goals. When employees feel valued and supported, they are more likely to be engaged and productive. This can help to reduce conflict and create a more positive work environment. Conversely, when conflict is high, it can lead to employees feeling undervalued and unsupported. This can make them more likely to leave the agency.

By taking a holistic approach to addressing the conflict and retaining valued employees, I would be able to create a more productive and positive work environment for everyone.

steps

Step by step

Solved in 3 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON