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- Factors customers use to assess quality include ________. Group of answer choices Agility Expense Reliability TimelessExplain the following concepts using at least two sentences. (a) hazrd (d) risk assessment (E) layers of safety measuresThe industry conditions report is an annual industry newsletter, an extensive year-end report of the sensor industry.• TrueO False
- Factors customers use to assess quality include ________. Group of answer choices All of these answers Conformance Features ServiceabilitySignificant improvements in performance from new radical designs typically happen at which point in the S-Curve Question 36 options: Top Middle BottomPlease give two examples of each of the following sources of errors. a. Instrumental error b. Personal error c. Method/operational error
- Q44 ___________ is based on the idea that customer expectations of the service they will receive shape their perception of the actual service encounter. Select one: a. Service recovery b. Service quality c. Service satisfaction d. Service actionWhich of the following aspects of goods and services can not be addressed by a standard: Select one: O Shape O Price O Quality O SafetyMatch the Key Dimensions of Quality which describes Safety:a.Minimize risks .b.Follow standards.c.Proactivity.d.Sensitivity to need of providers and producing the desired outcomes.
- Describes activities involved in Problem Management with the aid of diagramQ-The company has kept at one of its plants 24 months records of the total number of failures occurring each month, as shown in Table Q5(attatched).Produce the 3-month moving average and the 6-month moving average plots, together with the CUSUM plot(assume the target is 17).A Battery manufacturer has recently received complaints from retailers that its 9-volt batteries are not lasting as long as other name brands. Jabu Xulu, the Quality executive believes that there is no problem because his batteries have had an average life of 50 hours, which is about 10% longer than competitor’s modes. To raise the lifetime above this level would require a new level of technology not available to this battery manufacturer. Nevertheless, he is concerned enough to set up hourly assembly line checks. Previously, after ensuring that the process was running properly, the company collected samples data of 9-volts batteries. Those samples are shown in the table following table: Hours (S A M PL E) 1 2 3 4 5 1 51 50 49 50 50 2 45 47 70 46 36 3 50 35 48 39 47 4 55 70 50 30 51 5 49 38 64 36 47 6 59 62 40 54 64 7 36 33 49 48 56 8 50 67 53 43 40…