Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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What are some questions that would be asked about product/service development metrics for a brand's peformance?
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Step 1: Introduction
VIEWStep 2: Explanation - What Are Your Brand Objectives?
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VIEWStep 3: Who Is Your Target Audience?
VIEWStep 4: What Key Performance Indicators (KPIs) Are Relevant?
VIEWStep 5: How Are You Tracking Customer Feedback?
VIEWStep 6: What Is the Product Development Cycle Time?
VIEWStep 7: Are You Assessing the Quality and Reliability of Your Products/Services?
VIEWStep 8: What Is Your Market Share and Competitive Position?
VIEWStep 9: How Do You Measure Innovation and Adaptability?
VIEWStep 10: What Is Your Return on Investment (ROI) for Product/Service Development?
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