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wer these essay questions: Explain some of the most rapidly advancing technologies customers are seeking out. 2. List the new ways that customers are doing business over the Internet. Do you like the direction businesses are going? Why of WH not? 3. Find an article that discusses the topic of customer service. Summarize your findings and relate the information to what has been discussed in this course. 4. In your opinion as businesses become more technologically driven do you feel this has an impact on customer service why or why not? s. View the Ted Video: https://www.ted.com/talks/joe_gebbia_how_airbnb_designs_for_trust • First describe how Air BnB designs for trust in customer service. Then describe other businesses that currently do not use such methods who might benefit from their application. (

wer these essay questions: Explain some of the most rapidly advancing technologies customers are seeking out. 2. List the new ways that customers are doing business over the Internet. Do you like the direction businesses are going? Why of WH not? 3. Find an article that discusses the topic of customer service. Summarize your findings and relate the information to what has been discussed in this course. 4. In your opinion as businesses become more technologically driven do you feel this has an impact on customer service why or why not? s. View the Ted Video: https://www.ted.com/talks/joe_gebbia_how_airbnb_designs_for_trust • First describe how Air BnB designs for trust in customer service. Then describe other businesses that currently do not use such methods who might benefit from their application. (

Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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4. Create your nswer these essay questions: 1. Explain some of the most rapidly advancing technologies customers are seeking out. 2. List the new ways that customers are doing business over the Internet. Do you like the direction businesses are going? Why or why not? 3. Find an article that discusses the topic of customer service. Summarize your findings and relate the information to what has been discussed in this course. 4. In your opinion as businesses become more technologically driven do you feel this has an impact on customer service why or why not? s. View the Ted Video: https://www.ted.com/talks/joe_gebbia_how_airbnb_designs for trust • First describe how Air BnB designs for trust in customer service. Then describe other businesses that currently do not use such methods who might benefit from their application. Download Print Activity Details >
Transcribed Image Text:4. Create your nswer these essay questions: 1. Explain some of the most rapidly advancing technologies customers are seeking out. 2. List the new ways that customers are doing business over the Internet. Do you like the direction businesses are going? Why or why not? 3. Find an article that discusses the topic of customer service. Summarize your findings and relate the information to what has been discussed in this course. 4. In your opinion as businesses become more technologically driven do you feel this has an impact on customer service why or why not? s. View the Ted Video: https://www.ted.com/talks/joe_gebbia_how_airbnb_designs for trust • First describe how Air BnB designs for trust in customer service. Then describe other businesses that currently do not use such methods who might benefit from their application. Download Print Activity Details >
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