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1. Explain some of the most rapidly advancing technologies custom are seeking out. 2. List the new ways that customers are doing business over the

1. Explain some of the most rapidly advancing technologies custom are seeking out. 2. List the new ways that customers are doing business over the

Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Answer these essay questions: 1. Explain some of the most rapidly advancing technologies customers are seeking out. 2. List the new ways that customers are doing business over the Internet. Do you like the direction businesses are going? Why or why not? 3. Find an article that discusses the topic of customer service. Summarize your findings and relate the information to what has been discussed in this course. 4. In your opinion as businesses become more technologically driven do you feel this has an impact on customer service why or why not?
Transcribed Image Text:Answer these essay questions: 1. Explain some of the most rapidly advancing technologies customers are seeking out. 2. List the new ways that customers are doing business over the Internet. Do you like the direction businesses are going? Why or why not? 3. Find an article that discusses the topic of customer service. Summarize your findings and relate the information to what has been discussed in this course. 4. In your opinion as businesses become more technologically driven do you feel this has an impact on customer service why or why not?
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