Using the IRAC model to answer the question.   Jim and Jane got married   last Sunday. The next day they travelled to Extended Stay Hotel in Miami  for their honeymoon. They arrived at the Hotel, checked in and proceeded  to their room. At the back of the front door  in their room was a notice excluding liability, which read that “ Extended Stay will not be responsible for articles lost or stolen, unless it is logged at the front desk for safe custody.”   However, this exclusion clause could only be seen after the  door is closed as well as,  the actual notice was small and colored in black, with a white background. Regrettably, with all the excitement of their honeymoon,  both Jim and Jane did not even notice the exclusion clause at the back of the door. One day when they were out shopping, someone came into their  room and stole Jim’s laptop.                                                                                                                                                                Jim reported the theft to the hotel,  but the Hotel’s Manager pointed to the exclusion clause at the back of the door in their  room,  which provide that the hotel will not be responsible for items lost,  if it is not logged at the front desk.   Advise Jim and Jane on this matter.

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Using the IRAC model to answer the question.   Jim and Jane got married   last Sunday. The next day they travelled to Extended Stay Hotel in Miami  for their honeymoon. They arrived at the Hotel, checked in and proceeded  to their room. At the back of the front door  in their room was a notice excluding liability, which read that “ Extended Stay will not be responsible for articles lost or stolen, unless it is logged at the front desk for safe custody.”   However, this exclusion clause could only be seen after the  door is closed as well as,  the actual notice was small and colored in black, with a white background.

Regrettably, with all the excitement of their honeymoon,  both Jim and Jane did not even notice the exclusion clause at the back of the door. One day when they were out shopping, someone came into their  room and stole Jim’s laptop.                                                                                                                                                                Jim reported the theft to the hotel,  but the Hotel’s Manager pointed to the exclusion clause at the back of the door in their  room,  which provide that the hotel will not be responsible for items lost,  if it is not logged at the front desk.

 

Advise Jim and Jane on this matter. 

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