Users of data warehouses should be considered. People may be classified into three groups: occasional, frequent, and power users, correct? If this tactic isn't working, look at other ways to categorise your customers.

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Fundamentals of Datawarehouse

A data warehouse is a data repository which is used to store large quantities of historical data that are mostly used for creating reports that help businesses to identify their weaknesses and strengths. For example, demographics data about people of a region can help businesses identify the needs and preferences of the region’s population. A data warehouse acts as a central storage for storing data that comes from one or more heterogenous sources. It also consists of data which can be old and of historical value. One of the most important applications of this type of system is that it is used for supporting business intelligence and data analytics applications.