Type of Error on Billing Statement Frequency Relative Freequeency   Incorrect Items Billed 274 35.81%   Missing Address 16 2.09%   Incorrect Address 233 30.46%   Past Payment Not Recorded  134 17.51%   Wrong Customer Billed 51 6.66%   Missing Phone Number 57 7.45%           Total 765   What does this frequency table tell you, from the managerial perspective, about the most and the least common sources of errors? Which errors would you prioritize resolving, as a manager, if the cost of addressing each type of error is roughly the same?

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
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  Type of Error on Billing Statement Frequency Relative Freequeency
  Incorrect Items Billed 274 35.81%
  Missing Address 16 2.09%
  Incorrect Address 233 30.46%
  Past Payment Not Recorded  134 17.51%
  Wrong Customer Billed 51 6.66%
  Missing Phone Number 57 7.45%
       
  Total 765  

What does this frequency table tell you, from the managerial perspective, about the most and the least common sources of errors? Which errors would you prioritize resolving, as a manager, if the cost of addressing each type of error is roughly the same?

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