To remedy each of the following unprofessional actions, supply theappropriate solution following the guidelines .a. Supervisor Abel hates any kind of conflict and is tempted to deliver his negativefeedback of a team member by e-mail.b. Regional manager Miranda delivered a stern lecture to an underperforming sales repwho was clearly stunned and hurt.c. Manager Tyson has a hot temper. He exploded when Adam, one of hissubordinates, came late to a staff meeting. Tyson told Adam that he hated histardiness and that Adam was always late.d. Hot-headed manager Tyson loudly confronted Miranda in her cubicle within earshotof staff. Miranda had requested time off as an important deadline was looming, andthe project was already late.e. Rylie provided feedback to a dysfunctional team by spontaneously approachingteam members in the hallway. Face-to-face with the argumentative team, she was ata loss for words and felt that she did not convey her points fully.11.13 Virtual Meetings: Keeping the Team Engaged (L.O. 5)Amelia Russo works at the headquarters for a large HMO that contracts with physiciangroups across the nation. Her position requires her to impose organizational objectivesand systems on smaller groups that often resist such interference. Amelia recentlyneeded to inform regional groups that the home office was introducing a systemwidechange to hiring practices. She set up a teleconference between her office inCharleston, South Carolina, and others in Madison, Wisconsin; Denver, Colorado; andSeattle, Washington. Amelia set the meeting for 9 a.m. Eastern Standard Time.At the designated date and hour, she found that the Seattle team was not logged in; shepaused and delayed the session. When the Seattle team finally did log in, Amelialaunched into her presentation. She explained the reasons behind the hiring change in aPowerPoint presentation that contained complex data she had not distributed prior tothe video call. Amelia heard cell phone ringtones and typing in the background as shespoke. Still, she pushed through her one-hour presentation without soliciting feedback.
To remedy each of the following unprofessional actions, supply theappropriate solution following the guidelines .a. Supervisor Abel hates any kind of conflict and is tempted to deliver his negativefeedback of a team member by e-mail.b. Regional manager Miranda delivered a stern lecture to an underperforming sales repwho was clearly stunned and hurt.c. Manager Tyson has a hot temper. He exploded when Adam, one of hissubordinates, came late to a staff meeting. Tyson told Adam that he hated histardiness and that Adam was always late.d. Hot-headed manager Tyson loudly confronted Miranda in her cubicle within earshotof staff. Miranda had requested time off as an important deadline was looming, andthe project was already late.e. Rylie provided feedback to a dysfunctional team by spontaneously approachingteam members in the hallway. Face-to-face with the argumentative team, she was ata loss for words and felt that she did not convey her points fully.11.13 Virtual Meetings: Keeping the Team Engaged (L.O. 5)Amelia Russo works at the headquarters for a large HMO that contracts with physiciangroups across the nation. Her position requires her to impose organizational objectivesand systems on smaller groups that often resist such interference. Amelia recentlyneeded to inform regional groups that the home office was introducing a systemwidechange to hiring practices. She set up a teleconference between her office inCharleston, South Carolina, and others in Madison, Wisconsin; Denver, Colorado; andSeattle, Washington. Amelia set the meeting for 9 a.m. Eastern Standard Time.At the designated date and hour, she found that the Seattle team was not logged in; shepaused and delayed the session. When the Seattle team finally did log in, Amelialaunched into her presentation. She explained the reasons behind the hiring change in aPowerPoint presentation that contained complex data she had not distributed prior tothe video call. Amelia heard cell phone ringtones and typing in the background as shespoke. Still, she pushed through her one-hour presentation without soliciting feedback.
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 2CFCA
Related questions
Question
To remedy each of the following unprofessional actions, supply the
appropriate solution following the guidelines .
a. Supervisor Abel hates any kind of conflict and is tempted to deliver his negative
feedback of a team member by e-mail.
b. Regional manager Miranda delivered a stern lecture to an underperforming sales rep
who was clearly stunned and hurt.
c. Manager Tyson has a hot temper. He exploded when Adam, one of his
subordinates, came late to a staff meeting. Tyson told Adam that he hated his
tardiness and that Adam was always late.
d. Hot-headed manager Tyson loudly confronted Miranda in her cubicle within earshot
of staff. Miranda had requested time off as an important deadline was looming, and
the project was already late.
e. Rylie provided feedback to a dysfunctional team by spontaneously approaching
team members in the hallway. Face-to-face with the argumentative team, she was at
a loss for words and felt that she did not convey her points fully.
11.13 Virtual Meetings: Keeping the Team Engaged (L.O. 5)
Amelia Russo works at the headquarters for a large HMO that contracts with physician
groups across the nation. Her position requires her to impose organizational objectives
and systems on smaller groups that often resist such interference. Amelia recently
needed to inform regional groups that the home office was introducing a systemwide
change to hiring practices. She set up a teleconference between her office in
Charleston, South Carolina, and others in Madison, Wisconsin; Denver, Colorado; and
Seattle, Washington. Amelia set the meeting for 9 a.m. Eastern Standard Time.
At the designated date and hour, she found that the Seattle team was not logged in; she
paused and delayed the session. When the Seattle team finally did log in, Amelia
launched into her presentation. She explained the reasons behind the hiring change in a
PowerPoint presentation that contained complex data she had not distributed prior to
the video call. Amelia heard cell phone ringtones and typing in the background as she
spoke. Still, she pushed through her one-hour presentation without soliciting feedback.
appropriate solution following the guidelines .
a. Supervisor Abel hates any kind of conflict and is tempted to deliver his negative
feedback of a team member by e-mail.
b. Regional manager Miranda delivered a stern lecture to an underperforming sales rep
who was clearly stunned and hurt.
c. Manager Tyson has a hot temper. He exploded when Adam, one of his
subordinates, came late to a staff meeting. Tyson told Adam that he hated his
tardiness and that Adam was always late.
d. Hot-headed manager Tyson loudly confronted Miranda in her cubicle within earshot
of staff. Miranda had requested time off as an important deadline was looming, and
the project was already late.
e. Rylie provided feedback to a dysfunctional team by spontaneously approaching
team members in the hallway. Face-to-face with the argumentative team, she was at
a loss for words and felt that she did not convey her points fully.
11.13 Virtual Meetings: Keeping the Team Engaged (L.O. 5)
Amelia Russo works at the headquarters for a large HMO that contracts with physician
groups across the nation. Her position requires her to impose organizational objectives
and systems on smaller groups that often resist such interference. Amelia recently
needed to inform regional groups that the home office was introducing a systemwide
change to hiring practices. She set up a teleconference between her office in
Charleston, South Carolina, and others in Madison, Wisconsin; Denver, Colorado; and
Seattle, Washington. Amelia set the meeting for 9 a.m. Eastern Standard Time.
At the designated date and hour, she found that the Seattle team was not logged in; she
paused and delayed the session. When the Seattle team finally did log in, Amelia
launched into her presentation. She explained the reasons behind the hiring change in a
PowerPoint presentation that contained complex data she had not distributed prior to
the video call. Amelia heard cell phone ringtones and typing in the background as she
spoke. Still, she pushed through her one-hour presentation without soliciting feedback.
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