To reduce users’ frustration and to avoid accidents, humanfactors psychologists help organizations avoid the curse ofknowledge, which is the tendency fora. a little bit of knowledge to be dangerous for the user.b. users to override machines and resort to familiar habits.c. engineers and designers to assume that users are idiotsand need overly detailed instructions.d. engineers and designers to assume that others will sharetheir knowledge.
To reduce users’ frustration and to avoid accidents, humanfactors psychologists help organizations avoid the curse ofknowledge, which is the tendency fora. a little bit of knowledge to be dangerous for the user.b. users to override machines and resort to familiar habits.c. engineers and designers to assume that users are idiotsand need overly detailed instructions.d. engineers and designers to assume that others will sharetheir knowledge.
Ciccarelli: Psychology_5 (5th Edition)
5th Edition
ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
Chapter1: The Science Of Psychology
Section: Chapter Questions
Problem 1TY
Related questions
Question
To reduce users’ frustration and to avoid accidents, human
factors psychologists help organizations avoid the curse of
knowledge, which is the tendency for
a. a little bit of knowledge to be dangerous for the user.
b. users to override machines and resort to familiar habits.
c. engineers and designers to assume that users are idiots
and need overly detailed instructions.
d. engineers and designers to assume that others will share
their knowledge.
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