To compare the customer satisfaction levels of two competing companies, 174 customers of company 1 and 355 customers of company 2 were randomly selected and were asked to rate the companies as a five point scale. The survey results are summarized in the following table. Company 1 n = 174 X7= 3.51 S1 = 0.51 Company 2 n2 = 355 X2= 3.24 %3D S2 = 0.52 Test the hypothesis that the customer satisfactions about the two companies are same at the level of significance 0.05.

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Q5. To compare the customer satisfaction levels of two competing companies, 174
customers of company 1 and 355 customers of company 2 were randomly
selected and were asked to rate the companies as a five point scale. The survey
results are summarized in the following table.
Company 2
n2 = 355
Xz= 3.24
S2 = 0.52
Test the hypothesis that the customer satisfactions about the two companies are
Company 1
n1 = 174
X = 3.51
S = 0.51
%3D
same at the level of significance 0.05.
Q6. Entry and exit for a hypermarket is via one of four gates. The number of customers
entering and leaving the hypermarket is counted at each gate for a week time is
given in the following table.
Gate
Number of
Customers
Use Chi-square test for goodness of fit, test the hypothesis that the number of
customers using each of the four gates are equal at a = 0.05.
Gate 1
Gate 2
Gate 3
Gate 4
327
402
351
380
Transcribed Image Text:Q5. To compare the customer satisfaction levels of two competing companies, 174 customers of company 1 and 355 customers of company 2 were randomly selected and were asked to rate the companies as a five point scale. The survey results are summarized in the following table. Company 2 n2 = 355 Xz= 3.24 S2 = 0.52 Test the hypothesis that the customer satisfactions about the two companies are Company 1 n1 = 174 X = 3.51 S = 0.51 %3D same at the level of significance 0.05. Q6. Entry and exit for a hypermarket is via one of four gates. The number of customers entering and leaving the hypermarket is counted at each gate for a week time is given in the following table. Gate Number of Customers Use Chi-square test for goodness of fit, test the hypothesis that the number of customers using each of the four gates are equal at a = 0.05. Gate 1 Gate 2 Gate 3 Gate 4 327 402 351 380
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