this can positively impact your Institution. customer relationship with parents is very important. Outline TWO (2)_ways that 17. Discuss with your team TWO (2) ways that poor customer service can impact your Institution.
this can positively impact your Institution. customer relationship with parents is very important. Outline TWO (2)_ways that 17. Discuss with your team TWO (2) ways that poor customer service can impact your Institution.
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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
Transcribed Image Text:16. Building quality customer relationship with parents is very important. Outline TWO (2) ways that
this can positively impact your Institution.
17. Discuss with your team TWO (2) ways that poor customer service can impact your Institution.
Expert Solution
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Step 1: Brief understanding
Customer service is a powerful tool when it comes to building brand loyalty and increasing customer confidence. Customer service can directly impact the goodwill of any institution and act as a driving force for gaining new market share.
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Solved in 4 steps
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