Think back on your own experiences as a customer of a company you either liked very much or disliked very much. Give the name and type of organization and tell why you liked or disliked doing business with this company. Now think about the company's HRM practices that likely contributed to the positive or negative
Think back on your own experiences as a customer of a company you either liked very much or disliked very much. Give the name and type of organization and tell why you liked or disliked doing business with this company. Now think about the company's HRM practices that likely contributed to the positive or negative
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Think back on your own experiences as a customer of a company you either liked very much or disliked very much. Give the name and type of organization and tell why you liked or disliked doing business with this company. Now think about the company's HRM practices that likely contributed to the positive or negative experience that you had. (Example: if you chose a restaurant because of its friendly/efficient service, describe the possible role HRM has played in producing this service, such as selection of the right type of servers or a well-designed training or reward system.)
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