The table below lists the number of minutes the last 10 customers to call a company waited on hold for technical support over the phone. Describe the central tendency of the data in two different, and appropriate, ways Minutes on Hold 17 8 10 20 16 5 18 12 15 6

The table below lists the number of minutes the last 10 customers to call a company waited on hold for technical support over the phone. Describe the central tendency of the data in two different, and appropriate, ways Minutes on Hold 17 8 10 20 16 5 18 12 15 6

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018

18th Edition

ISBN:9780079039897

Author:Carter

Publisher:Carter

Chapter10: Statistics

Section10.2: Representing Data

Problem 24PFA

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Question

. The table below lists the number of minutes the last 10 customers to call a company waited on hold for technical support over the phone. Describe the central tendency of the data in two different, and appropriate, ways

Minutes on Hold

17 8 10 20 16 5 18 12 15 6

Definition Definition Characteristic of data to concentrate at certain values, usually in the center of the distirbution. The central tendency of the data is measured by descriptive statistics like mean, median, and mode, which are known as measures of central tendency. Depending upon the type of data under study, some measures of central tendency become more appropriate to use than others.

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