The queuing systems inside of McDonald's and Taco Bell/Wendy's were the subject of analysis. Considering how we could mathematically evaluate the efficiency of each system: two lines each, with their own server or a single queue that leads to two servers. considering the psychology around the wait, and how that might affect balking and negative behavior, or promote increased purchases by forcing customers to view promotions or menus for longer times. The question is whether the same aspects - mathematically and psychologically - apply to drive through settings. Do the same mechanics apply? How so or how not?
The queuing systems inside of McDonald's and Taco Bell/Wendy's were the subject of analysis. Considering how we could mathematically evaluate the efficiency of each system: two lines each, with their own server or a single queue that leads to two servers. considering the psychology around the wait, and how that might affect balking and negative behavior, or promote increased purchases by forcing customers to view promotions or menus for longer times. The question is whether the same aspects - mathematically and psychologically - apply to drive through settings. Do the same mechanics apply? How so or how not?
Calculus: Early Transcendentals
8th Edition
ISBN:9781285741550
Author:James Stewart
Publisher:James Stewart
Chapter1: Functions And Models
Section: Chapter Questions
Problem 1RCC: (a) What is a function? What are its domain and range? (b) What is the graph of a function? (c) How...
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The queuing systems inside of McDonald's and Taco Bell/Wendy's were the subject of analysis. Considering how we could mathematically evaluate the efficiency of each system: two lines each, with their own server or a single queue that leads to two servers. considering the psychology around the wait, and how that might affect balking and negative behavior, or promote increased purchases by forcing customers to view promotions or menus for longer times.
The question is whether the same aspects - mathematically and psychologically - apply to drive through settings. Do the same mechanics apply? How so or how not?
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