The National State Bank is trying to make sure that they have enough tellers to handle the Friday afternoon rush of workers wanting to cash their paychecks. They are only concerned with the last hour of the day from 4:00 to 5:00 P.M. It takes 5 minutes per customer to be processed by the tellers. The average customer arrivals are shown in the table below. TIME 4:00-4:05 4:05-4:10 4:10-4:15 4:15-4:20 4:20-4:25 4:25-4:30 4:30-4:35 4:35-4:40 4:40-4:45 4:45-4:50 4:50-4:55 4:55-5:00 5:00-5:05 Total CUSTOMERS ARRIVING 1 8 7 11 16 17 8 10 3 5 2 0 92 The bank currently has 8 teller stations, and all are staffed during the Friday afternoon rush hour. a. What is the current maximum output at the bank during rush hour? customers per hour Current maximum output b. Can the bank process all the customers by 5:00 P.M.? (Click to select), the bank (Click to select) process all the customers by 5:00 P.M. c. What is the maximum waiting time for customers, and what time period does it occur in? (Round your answer to 2 decimal places.) The maximum waiting time is minutes and it occurs from (Click to select)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Question

Need a,b,c

 

 

Options for b and c

 

The National State Bank is trying to make sure that they have enough tellers to handle the Friday
afternoon rush of workers wanting to cash their paychecks. They are only concerned with the last hour of
the day from 4:00 to 5:00 P.M. It takes 5 minutes per customer to be processed by the tellers. The
average customer arrivals are shown in the table below.
TIME
4:00-4:05
4:05-4:10
4:10-4:15
4:15-4:20
4:20-4:25
4:25-4:30
4:30-4:35
4:35-4:40
4:40-4:45
4:45-4:50
4:50-4:55
4:55-5:00
5:00-5:05
Total
CUSTOMERS
ARRIVING
1
4
487
11
16
17
8
10
3520
0
92
The bank currently has 8 teller stations, and all are staffed during the Friday afternoon rush hour.
a. What is the current maximum output at the bank during rush hour?
Current maximum output
customers per hour
b. Can the bank process all the customers by 5:00 P.M.?
(Click to select), the bank (Click to select) process all the customers by 5:00 P.M.
c. What is the maximum waiting time for customers, and what time period does it occur in? (Round your
answer to 2 decimal places.)
The maximum waiting time is
minutes and it occurs from (Click to select)
Transcribed Image Text:The National State Bank is trying to make sure that they have enough tellers to handle the Friday afternoon rush of workers wanting to cash their paychecks. They are only concerned with the last hour of the day from 4:00 to 5:00 P.M. It takes 5 minutes per customer to be processed by the tellers. The average customer arrivals are shown in the table below. TIME 4:00-4:05 4:05-4:10 4:10-4:15 4:15-4:20 4:20-4:25 4:25-4:30 4:30-4:35 4:35-4:40 4:40-4:45 4:45-4:50 4:50-4:55 4:55-5:00 5:00-5:05 Total CUSTOMERS ARRIVING 1 4 487 11 16 17 8 10 3520 0 92 The bank currently has 8 teller stations, and all are staffed during the Friday afternoon rush hour. a. What is the current maximum output at the bank during rush hour? Current maximum output customers per hour b. Can the bank process all the customers by 5:00 P.M.? (Click to select), the bank (Click to select) process all the customers by 5:00 P.M. c. What is the maximum waiting time for customers, and what time period does it occur in? (Round your answer to 2 decimal places.) The maximum waiting time is minutes and it occurs from (Click to select)
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 4 steps with 3 images

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.