Question 39Which of the following are considered customer service targets?All of the above% of time in stock% of items in stock% of demand fulfilled

When a marketer enters the market, he drives his efforts in such a manner to create a customer base…

Answered: Which of the following are considered…

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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The definition of work-in-process (WIP) inventory is: Select one: a. An end item ready to be sold, but still an asset on the company's books. b. Products or components that are no longer raw materials but have not yet become finished products. c. Materials for maintenance, repair and operation. d. Materials that are normally purchased but have not yet entered the manufacturing process. and. Additional stock to allow for uneven demand; a buffer.
Explain the following based on Demand Management Demand Management Independent Demand Dependent Demand Random Variations Safety Stocks
In an ABC system based on revenue, C items individually make the lowest annual revenue contribution. TRUE FALSE
Which item would be considered an order winner in an automobile developed for high-end users? Voice-activated music system Compact disc players Full-sized spare tire Air bags
The Northridge Company tends to keep the inventory low. At the same time, it is important to respond to demand quickly, since a customer who wants a product K is very likely to get one from a competitor if Northridge Company doesn’t have one available immediately. Northridge Company’s current policy to produce the product K is to produce 100 per week, which is the average demand. Even this is a problem, as the production manager has pointed out, since the equipment is also used for other products and the lot size of 300 would be much more efficient. He said he is currently set up the production for product K for the next week and states that he has capacity available to produce 300 at a time next week. The following lists the forecasts and actual customer orders for the next 12 weeks. Week 1 2 3 4 5 6 7 8 9 10 11 12 Forecast 90 120 110 80 85 95 100 110 90 90 100 110 Customer Orders 105 97 93 72 98 72 53 21…
18 If the standard deviation of demand is six per week, demand is 50 per week, and the desired service level is 95%, approximately what is the statistical safety stock? Select one: a. 16 units b. 64 units c. 10 units d. Cannot be determined without lead time data. e. 8 units
A company wants to produce hardware at a level rate and send 10 units to inventory. If their 6-month forecast reveals a total of 110 units demanded, what should be their monthly production rate?
I. The Northridge Company tends to keep the inventory low. At the same time, it is important to respond to demand quickly, since a customer who wants a product K is very likely to get one from a competitor if Northridge Company doesn't have one available immediately. Northridge Company's current policy to produce the product K is to produce 100 per week, which is the average demand. Even this is a problem, as the production manager has pointed out, since the equipment is also used for other products and the lot size of 300 would be much more efficient. He said he is currently set up the production for product K for the next week and states that he has capacity available to produce 300 at a time next week. The following lists the forecasts and actual customer orders for the next 12 weeks. Week Forecast Customer Orders 1 2 3 90 120 110 105 97 93 4 5 6 7 8 80 110 85 95 100 90 72 98 72 53 21 17 9 10 11 90 100 6 2 12 110 5 The president of Northridge Company has said that he wants to…
Increasing the variability of either demand or lead time ________ reorder points. Group of answer choices Decreases Have no effect on Increases
Develop a measure of risk to go along with the ordering policy. This measure should be quantifiable.
Which of the following is one of the assumptions of EOQ model? Group of answer choices Annual demand is known and even throughout the year Orders are received partially There are quantity discounts Multiple items are involved Lead time varies
Which of the following problems are not among those hidden when inventory levels are excessively high? A) Inadequate worker motivation B) Engineering design redundancies C) Scrap D) Productive equipment downtime E) Paperwork backlogs

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Which of the following are considered customer service targets? All of the above % of time in stock % of items in stock % of demand fulfilled