The metrics by which a healthcare administrator is evaluated are far-reaching and have consequences that are felt from the board of trustees down to the patients and their families. Do some research and find an example of a publicized hospital error, mistake, or grievance. You may use any news story or Internet article as long as its source is reliable according to academic standards. Compose a debriefing of the situation covering the following: Describe the incident. Include relevant details and descriptions. Describe the patient and family reactions, when applicable. How did the hospital handle the situation? Did they acknowledge any wrongdoing? Did they defer to legal counsel for all inquiries? What remedy did the patient seek? Did the patient seek for punitive

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The metrics by which a healthcare administrator is evaluated are far-reaching and have consequences that are felt from the board of trustees down to the patients and their families. Do some research and find an example of a publicized hospital error, mistake, or grievance. You may use any news story or Internet article as long as its source is reliable according to academic standards. Compose a debriefing of the situation covering the following: Describe the incident. Include relevant details and descriptions. Describe the patient and family reactions, when applicable. How did the hospital handle the situation? Did they acknowledge any wrongdoing? Did they defer to legal counsel for all inquiries? What remedy did the patient seek? Did the patient seek for punitive compensation, corrective care, etc.?
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