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Your patient reports a prior negative experience with a healthcare provider who "didn't listen" and "rushed through exams." The patient appears uncertain and in need of reassurance. What is serving as a barrier to communication with this patient? Describe the techniques that the nurse can use to address this type of situation. Include verbal AND non-verbal techniques.

Your patient reports a prior negative experience with a healthcare provider who "didn't listen" and "rushed through exams." The patient appears uncertain and in need of reassurance. What is serving as a barrier to communication with this patient? Describe the techniques that the nurse can use to address this type of situation. Include verbal AND non-verbal techniques.

Phlebotomy Essentials
Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
Problem 1SRQ
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Your patient reports a prior negative experience with a healthcare provider who "didn't listen" and "rushed through exams." The patient appears uncertain and in need of reassurance. What is serving as a barrier to communication with this patient? Describe the techniques that the nurse can use to address this type of situation. Include verbal AND non-verbal techniques.
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