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The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked ch driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the lowing entries: delivery vehicle broke down couldn't make it across town to deliver second pizza in time couldn't deliver four

The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked ch driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the lowing entries: delivery vehicle broke down couldn't make it across town to deliver second pizza in time couldn't deliver four

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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b. The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked each driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the following entries: delivery vehicle broke down, couldn't make it across town to deliver second pizza in time, couldn't deliver four pizzas to four different customers in time, kitchen was late in producing order, got lost, order ticket was lost in production, couldn't read address on ticket and went to wrong house. Organize these causes into a cause-and-effect diagram. Complete the following diagram. Lost invoice I III Service area too large Material Methods Match each number in the chart with the corresponding cause. Number I || ||| IV II IV Not familiar with service area Cause Machinery Manpower Late delivery
Transcribed Image Text:b. The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked each driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the following entries: delivery vehicle broke down, couldn't make it across town to deliver second pizza in time, couldn't deliver four pizzas to four different customers in time, kitchen was late in producing order, got lost, order ticket was lost in production, couldn't read address on ticket and went to wrong house. Organize these causes into a cause-and-effect diagram. Complete the following diagram. Lost invoice I III Service area too large Material Methods Match each number in the chart with the corresponding cause. Number I || ||| IV II IV Not familiar with service area Cause Machinery Manpower Late delivery
b. The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked each driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the following entries: delivery vehicle broke down, couldn't make it across town to deliver second pizza in time, couldn't deliver four pizzas to four different customers in time, kitchen was late in producing order, got lost, order ticket was lost in production, couldn't read address on ticket and went to wrong house. Organize these causes into a cause-and-effect diagram. Complete the following diagram. Lost invoice I III Service area too large Material Methods Match each number in the chart with the Number 1 || ||| IV Late production II Scheduling too many deliveries on one trip Vehicle broke down Machinery Misu lerstood address Late delivery
Transcribed Image Text:b. The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked each driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the following entries: delivery vehicle broke down, couldn't make it across town to deliver second pizza in time, couldn't deliver four pizzas to four different customers in time, kitchen was late in producing order, got lost, order ticket was lost in production, couldn't read address on ticket and went to wrong house. Organize these causes into a cause-and-effect diagram. Complete the following diagram. Lost invoice I III Service area too large Material Methods Match each number in the chart with the Number 1 || ||| IV Late production II Scheduling too many deliveries on one trip Vehicle broke down Machinery Misu lerstood address Late delivery
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