The last Joint Commission report for Community Hospital was unfavorable with regard to employee ongoing education. Top executives admitted they set other priorities and the managers concurred. Overall the report was very good and the managers were pleased, but determined to focus on education during the coming year. With this mandate, upper-level management developed one corporate objective relating to education as the budget process for the coming year began. This corporate objective read: Corporate objective III: To educate health care professionals within the enterprise to meet the health care needs of society and to define 5-year plans to meet educational needs for several professional groups. The corporate objectives were distributed and discussed at a meeting with middle managers. The responsibility for developing departmental objectives for the coming year was delegated to the managers. Community Hospital culture was participative in nature and the flowchart in Figure 5-1 in your text describes the communication process as the managers shared the vision with the teams and the team leaders empowered individual employees to offer suggestions.
The last Joint Commission report for Community Hospital was unfavorable with regard to employee ongoing education. Top executives admitted they set other priorities and the managers concurred. Overall the report was very good and the managers were pleased, but determined to focus on education during the coming year.
With this mandate, upper-level management developed one corporate objective relating to education as the budget process for the coming year began. This corporate objective read:
Corporate objective III: To educate health care professionals within the enterprise to meet the health care needs of society and to define 5-year plans to meet educational needs for several professional groups.
The corporate objectives were distributed and discussed at a meeting with middle managers. The responsibility for developing departmental objectives for the coming year was delegated to the managers. Community Hospital culture was participative in nature and the flowchart in Figure 5-1 in your text describes the communication process as the managers shared the vision with the teams and the team leaders empowered individual employees to offer suggestions.
Provide an example of where automation could lend valuable assistance in solving this managerial problem.
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