Loan Processing 1.Run credit checks:$2,650.15 2.Review documents:$3,301.19 3.Make document corrections; gather additional information:$1,390.65 4.Prepare tickler file; review and follow up on titles,$111.90 insurance, second meetings: 5.Review all output:$2,038.58 6.Correct rejects and incorrect output:$452.20 7.Reconcile incomplete collateral report:$76.86 8.Handle dealer problem calls; address associate problems;$2,770.00 research and communicate information: 9.Compensate for system downtime:$589.22 10.Conduct training:$1,340.00 Loan Payment 1.Receive, inspect, and process payments:$780.00 2.Respond to inquiries when no coupon is presented with payments:$835.25 Loan Payoff 1.Receive, inspect, and process payoff and release documents:$290.14 2.Research payoff problems:$15.59 Enter names in column A and frequencies in column B. Enter data only in yellow cells; the template will chart up to Not for commercial use.Then use the Excel sort procedure to sort the data in columns A and B only from largest to smallest on column B.NameInternal failureAppraisalExternal failurePreventionAmount Percent of Total46.96%38.95%10.31%3.78%4100003400009000033000Total 873000400,000300,000200,000100,000Pareto ChartAppraisalExternal failurePreventionInternal failureSeries 1 The following cost-of-quality data were collected at the installment loan department of the Kenney Bank. Classify these data into the appropriatecost-of-quality categories.Quality CostLoan Processing1. Run credit checks:2. Review documents:3. Make document corrections; gather additional information:4. Prepare tickler file; review and follow up on titles,insurance, second meetings:5. Review all output:6. Correct rejects and incorrect output:7. Reconcile incomplete collateral report:8. Handle dealer problem calls; address associate problems;research and communicate information:9. Compensate for system downtime:10. Conduct training:Loan Payment1. Receive, inspect, and process payments:2. Respond to inquiries when no coupon is presented with payments:Loan Payoff1. Receive, inspect, and process payoff and release documents:2. Research payoff problems:Amount$2,650.15$3,301.19$1,390.65$111.90$2,038.58$452.20$76.86$2,770.00$589.22$1,340.00$780.00$835.25$290.14$15.59Cost Classification-Select--Select--Select--Select--Select-AppraisalExternal failureInternal failurePrevention-Select--Select--Select--Select--Select-

Find the given details below:Appraisal Cost: These are costs that are incurred to identify defective products before they are shipped to customers. They are associated with the suppliers’ and customers’ evaluation of purchased materials, processes, products, and services to ensure that they conform to specifications.External Failure Cost: These are costs related to defects found after the customer receives the product or service. It includes warranties, replacements, lost sales, product recalls, and legal liabilities.Internal Failure Cost: These are costs associated with defects found before the customer receives the product or service. It includes waste, scrap, rework or rectification, and failure analysis.Prevention Cost: These are costs incurred to prevent or avoid quality problems. These costs are associated with the design, implementation, and maintenance of the quality management system. They are planned and incurred before actual operation, and they could include training, quality engineering, statistical process control, etc.Find the Calculations below:Find the Pareto chart below:Find the answers below:Appraisal: 55.08%External Failure: 21.75%Internal Failure: 15.12%Prevention: 8.05%

Answered: The following cost-of-quality data were…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Loan Processing
1.	Run credit checks:	$2,650.15
2.	Review documents:	$3,301.19
3.	Make document corrections; gather additional information:	$1,390.65
4.	Prepare tickler file; review and follow up on titles,	$111.90
	insurance, second meetings:
5.	Review all output:	$2,038.58
6.	Correct rejects and incorrect output:	$452.20
7.	Reconcile incomplete collateral report:	$76.86
8.	Handle dealer problem calls; address associate problems;	$2,770.00
	research and communicate information:
9.	Compensate for system downtime:	$589.22
10.	Conduct training:	$1,340.00
	Loan Payment
1.	Receive, inspect, and process payments:	$780.00
2.	Respond to inquiries when no coupon is presented with payments:	$835.25
	Loan Payoff
1.	Receive, inspect, and process payoff and release documents:	$290.14
2.	Research payoff problems:	$15.59