The call center of a small manufacturer receives calls randomly at an average rate of 9 customers per hour. The arriving calls are answered by a single agent randomly with an average service rate of 12 customers per hour. Answer the following questions assuming that the system can be modeled as an M/M/1 queue. average waiting time in queue (in minutes): minimum integer service rate (number of customers served per hour) such that the average waiting time in queue is less than 7 minutes:
The call center of a small manufacturer receives calls randomly at an average rate of 9 customers per hour. The arriving calls are answered by a single agent randomly with an average service rate of 12 customers per hour. Answer the following questions assuming that the system can be modeled as an M/M/1 queue. average waiting time in queue (in minutes): minimum integer service rate (number of customers served per hour) such that the average waiting time in queue is less than 7 minutes:
Linear Algebra: A Modern Introduction
4th Edition
ISBN:9781285463247
Author:David Poole
Publisher:David Poole
Chapter2: Systems Of Linear Equations
Section2.4: Applications
Problem 23EQ:
23. Consider a simple economy with just two industries: farming and manufacturing. Farming consumes...
Related questions
Question
The call center of a small manufacturer receives calls randomly at an average rate of 9 customers per hour. The arriving calls are answered by a single agent randomly with an average service rate of 12 customers per hour. Answer the following questions assuming that the system can be modeled as an M/M/1 queue.
average waiting time in queue (in minutes):
minimum integer service rate (number of customers served per hour)
such that the average waiting time in queue is less than 7 minutes:
Expert Solution
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
Step by step
Solved in 4 steps with 7 images
Recommended textbooks for you
Linear Algebra: A Modern Introduction
Algebra
ISBN:
9781285463247
Author:
David Poole
Publisher:
Cengage Learning
College Algebra (MindTap Course List)
Algebra
ISBN:
9781305652231
Author:
R. David Gustafson, Jeff Hughes
Publisher:
Cengage Learning
Algebra for College Students
Algebra
ISBN:
9781285195780
Author:
Jerome E. Kaufmann, Karen L. Schwitters
Publisher:
Cengage Learning
Linear Algebra: A Modern Introduction
Algebra
ISBN:
9781285463247
Author:
David Poole
Publisher:
Cengage Learning
College Algebra (MindTap Course List)
Algebra
ISBN:
9781305652231
Author:
R. David Gustafson, Jeff Hughes
Publisher:
Cengage Learning
Algebra for College Students
Algebra
ISBN:
9781285195780
Author:
Jerome E. Kaufmann, Karen L. Schwitters
Publisher:
Cengage Learning
Algebra & Trigonometry with Analytic Geometry
Algebra
ISBN:
9781133382119
Author:
Swokowski
Publisher:
Cengage
Algebra and Trigonometry (MindTap Course List)
Algebra
ISBN:
9781305071742
Author:
James Stewart, Lothar Redlin, Saleem Watson
Publisher:
Cengage Learning
College Algebra
Algebra
ISBN:
9781305115545
Author:
James Stewart, Lothar Redlin, Saleem Watson
Publisher:
Cengage Learning