Suppose the mean wait-time for a telephone reservation agent at a large airline is 42 seconds. A manager with the airline is concerned that business may be lost due to customers having to wait too long for an agent. To address this concern, the manager develops new airline reservation policies that are intended to reduce the amount of time an agent needs to spend with each customer. A random sample of 250 customers results in a sample mean wait-time of 41.3 seconds with a standard deviation of 4.2 seconds. Using a = 0.05 level of significance, do you believe the new policies were effective in reducing wait time? Do you think the results have any practical significance? CIER Determine the null and alternative hypotheses. Ho ▼ 42 seconds 42 seconds H₁ ▼
Suppose the mean wait-time for a telephone reservation agent at a large airline is 42 seconds. A manager with the airline is concerned that business may be lost due to customers having to wait too long for an agent. To address this concern, the manager develops new airline reservation policies that are intended to reduce the amount of time an agent needs to spend with each customer. A random sample of 250 customers results in a sample mean wait-time of 41.3 seconds with a standard deviation of 4.2 seconds. Using a = 0.05 level of significance, do you believe the new policies were effective in reducing wait time? Do you think the results have any practical significance? CIER Determine the null and alternative hypotheses. Ho ▼ 42 seconds 42 seconds H₁ ▼
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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Transcribed Image Text:Suppose the mean wait-time for a telephone reservation agent at a large airline is 42 seconds. A manager with the airline is concerned that business may be lost due to customers
having to wait too long for an agent. To address this concern, the manager develops new airline reservation policies that are intended to reduce the amount of time an agent needs to
spend with each customer. A random sample of 250 customers results in a sample mean wait-time of 41.3 seconds with a standard deviation of 4.2 seconds. Using a = 0.05 level of
significance, do you believe the new policies were effective in reducing wait time? Do you think the results have any practical significance?
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Determine the null and alternative hypotheses.
Ho
▼
42 seconds
▼
42 seconds
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