Suppose that you are working for a chain restaurant and wish to design a promotion to disabuse the public of notions that the service is slow. You decide to institute a policy that any customer that waits too long will receive their meal for free. You know that the wait times for customers are normally distributed with a mean of 20 minutes and a standard

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Suppose that you are working for a chain restaurant and wish to design a promotion to disabuse the public of notions that the service is slow. You decide to institute a policy that any customer that waits too long will receive their meal for free. You know that the wait times for customers are normally distributed with a mean of 20 minutes and a standard deviation of 3.5 minutes. Use statistics to decide the maximum wait time you would advertise to customers so that you only give away free meals to at most 1% of the customers.

a. Determine an estimate of an advertised maximum wait time so that 1% of the customers would receive a free meal. Round to one decimal place and show graph.

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