Sunil has been promoted as the manager of a reputed multinational company. Currently, Sunil is posted in Singapore and is working from home due to the ongoing pandemic. He wants to perform and is therefore working the extra mile! Sunil has been allotted a trainee Maria who is currently posted in London. Initially, when Sunil was explaining the work to Maria through teleconferencing, it was easy, but the communication became ineffective later on. With each passing day, Sunil's enthusiasm to contribute significantly to the new role went diminishing. Whatever new ways Sunil devised to train Maria effectively went in vain. Sunil was frustrated as, according to him, Maria was unable to understand the basics of the business, and the remote working was adding to his woes. Also, Sunil had to work on his own to meet the deadlines, and the work pressure was accumulating. One day, Sunil reported about Maria's incompetence to his superior and demanded a replacement.  Do you think that Sunil is facing a stressful situation? What are the possible factors that have contributed to the stress Sunil is experiencing? Advice Sunil with 5 an appropriate coping mechanism to deal with the situation.

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
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Sunil has been promoted as the manager of a reputed multinational company. Currently, Sunil is posted in Singapore and is working from home due to the ongoing pandemic. He wants to perform and is therefore working the extra mile! Sunil has been allotted a trainee Maria who is currently posted in London. Initially, when Sunil was explaining the work to Maria through teleconferencing, it was easy, but the communication became ineffective later on. With each passing day, Sunil's enthusiasm to contribute significantly to the new role went diminishing. Whatever new ways Sunil devised to train Maria effectively went in vain. Sunil was frustrated as, according to him, Maria was unable to understand the basics of the business, and the remote working was adding to his woes. Also, Sunil had to work on his own to meet the deadlines, and the work pressure was accumulating. One day, Sunil reported about Maria's incompetence to his superior and demanded a replacement. 

  1. Do you think that Sunil is facing a stressful situation? What are the possible factors that have contributed to the stress Sunil is experiencing?
  2. Advice Sunil with 5 an appropriate coping mechanism to deal with the situation.  
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