Suggest a change process to the Top Management of Pizza Egoli (Pty) Ltd that will ensure that the outlets are managed successfully.
6.1
Read the following mini case study and answer the question that follows:
Pizza Egoli (Pty) Ltd has eight outlets in Gauteng. All these outlets are owned by the company. Decisions are centralised and are made by the original founder of the business. All outlets use wood fires when making the pizzas. However, due to clients complaining about the time that it takes to make the pizzas, top management has decided to completely revise the processes in the outlets – from ordering the pizzas to receiving the final product. This meant that at least two employees per outlet will lose their jobs as new types of skill will be required in the outlets.
Suggest a change process to the Top Management of Pizza Egoli (Pty) Ltd that will ensure that the outlets are managed successfully.
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