Strongly Disagree Disagree Agree Strongly Agree Question         1. Promotional activities inform and persuade current and potential customers about products and services.         2. Manufacturers offer samples and trial sizes of products to create awareness about a new product.         3. Businesses offer coupons and limited free-use offers to stimulate demand.         4. Contests and games are used to identify new customers and reward loyal customers.         5. Stores such as Best Buy and Lowe's challenge competitors through price-matching programs.         6. Retailers do not use promotional activities to generate sales during slow periods.         7. When most people make a purchase, they don't rely on conversations with their family and friends to get their opinions

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Strongly Disagree Disagree Agree Strongly Agree Question
        1. Promotional activities inform and persuade current and potential customers about products and services.
        2. Manufacturers offer samples and trial sizes of products to create awareness about a new product.
        3. Businesses offer coupons and limited free-use offers to stimulate demand.
        4. Contests and games are used to identify new customers and reward loyal customers.
        5. Stores such as Best Buy and Lowe's challenge competitors through price-matching programs.
        6. Retailers do not use promotional activities to generate sales during slow periods.
        7. When most people make a purchase, they don't rely on conversations with their family and friends to get their opinions.
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