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Service efficiency can be increased if:a) customization is delayed as late in the process as possibleb) the service is modularizedc) the service is automatedd) in the service industry there is a moment of truthe) all of the above

Service efficiency can be increased if:a) customization is delayed as late in the process as possibleb) the service is modularizedc) the service is automatedd) in the service industry there is a moment of truthe) all of the above

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Service efficiency can be increased if:
a) customization is delayed as late in the process as possible
b) the service is modularized
c) the service is automated
d) in the service industry there is a moment of truth
e) all of the above

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