SECTION A Read the case study below and answer ALL the questions in this section. Managing Change at Global Green Books Publishing Global Green Books Publishing is producing customized eBooks for a local college. It has just received a large order for a new eBookon Strategic Human Resource Management in a Global Context from a senior professor in the business school. This distinguished faculty member is dissatisfied with the current textbooks and wants a customized eBook for use with her on-campus courses, graduate seminars, and her executive education courses. This is the most complex eBook that Global Green Books has undertaken. Because this project is so important to the professor and will be used in so many different settings with different schedules, the professor made sure that she had her complete eBook request in early to allow sufficient time for production. She had selected a broad set of the best papers and had written an introduction and background, along with discussion questions for each section. This meant that this project was going to have an extensive set of permissions to acquire before production could happen, as well as a large amount of desktop publishing for the new materials written by the professor. She was quite certain that she had given Global Green Books more than enough time to have her eBook ready before the first class needed it. Because there were so many permissions, the Supervisor who planned this project, accelerated the work on obtaining permissions to make sure that all the permissions were received before they needed to start assembling and collating the eBook in production. As the Publishers Liaison worked through the extensive list of permissions, the Customer Service Representative for the business school at the college started receiving several inputs from the college about this project. One set of inputs was a continuing series of requests from the professor. As new papers were released, she wanted to make several additions to the eBook Also, as time went on and she had more time to review her eBook plans, she started identifying some changes that she wanted to make to her planned eBook. Another input came from the business manager at the college bookstore, as he was quite concerned about the projected cost of this eBook. Because this eBook included so many reprints of existing articles and chapters, the estimated cost of the book was quite high. The Customer Service Representative communicated these issues to several people within Global Green Books: the account manager for the college account, the supervisor managing production for this eBook, the Publishers Liaison obtaining permissions for this book. The accountmanager was concerned about upsetting this important customer. And the professor's requests just kept coming at an increasing rate as it got closer to her deadline for needing this eBook. This continuing series of requests for changes from the professor is quickly adding to the upwardly spiralling cost of this project. The supervisor feels that something must be done about this scope creep - continually changing scope. QUESTION 1 Successful projects rely on the success of the project team, the leadership, and the management of the team. Describe project resources management. Analyse the case study to identify human resources in the case study and explain their responsibilities in the project and concerns they have aboutthe eBook project QUESTION 2 The supervisor feels that something must be done about this scope creep- continually changing scope. Discuss scope and scope creep. Investigate the reasons for scope creep in the eBook project. SECTION B Answer ALL the questions in this section. Important note: Questions that require diagrams can be answered on a Word document and submitted as a file upload. Ensure that your answers are clearly labelled. QUESTION 3 VP Manufacturers is considering renovating their offices at their Durban head office. 3.1 Use the generated information to calculate the NPV of the project, to decide whether to go ahead with the project. Investment required Expected economic lifetime. Minimum required rate of return Net annual cash inflows 1st year R 40 000 2nd year R 100 000 3rd year R 90 000 4th year 5th year R 40 000 R30000 R 200 000 5 years 10% 3.2 VP Manufacturers has decided to go ahead with the project. The following activities has been determined for the office renovation project. Construct a network diagram (AON) to create a graphical description of the operations and their relationship to each other. Identity the critical path for the project Predecessors TaskNumber Duration (Day) 12 0 A A C D E QUESTION 4 C B.D There is a need for an organisation to manage its human, cost, and technological resources effectively. Therefore, project managers should ensure thatthe project environment is managed. Examine the prerequisites for managing the environmental plan for a project of your choice. |