SCENARIO: Mary Lou is a 3-year-old whose mother has brought her in to see the doctor for an earache. she is crying softly and wiggling around in her mother's arms. Her mother tells her to hold still and stop crying, that the doctor is going to fix her, and that there is nothing to cry about. CRITICAL THINKING: a. How can you tactfully educate Mary Lou's mother about her daughter's reactions? b. How would you inform the mother and Mary Lou about what the physician will be doing?

Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
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SCENARIO: Mary Lou is a 3-year-old whose mother has brought her in to see the doctor for an
earache. she is crying softly and wiggling around in her mother's arms. Her mother tells her to
hold still and stop crying, that the doctor is going to fix her, and that there is nothing to cry about.
CRITICAL THINKING:
a. How can you tactfully educate Mary Lou's mother about her daughter's reactions?
b. How would you inform the mother and Mary Lou about what the physician will be doing?
Transcribed Image Text:SCENARIO: Mary Lou is a 3-year-old whose mother has brought her in to see the doctor for an earache. she is crying softly and wiggling around in her mother's arms. Her mother tells her to hold still and stop crying, that the doctor is going to fix her, and that there is nothing to cry about. CRITICAL THINKING: a. How can you tactfully educate Mary Lou's mother about her daughter's reactions? b. How would you inform the mother and Mary Lou about what the physician will be doing?
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