Scenario, cont. The client and his wife live along in a small cottage several miles outside the city. Mrs. Leno does not drive and has always been a stay-at-home wife. She also expresses concerns about caring for him at home and getting him to his treatment appointments. Mr. Leno is very controlled and sits quietly not joining in the conversation with Lois and his wife. Questions 7. What do you think is happening in this situation regarding communication? 8. What nonverbal cues are apparent in this scenario? 9. What barriers or factors might be influencing Mr. Leno's behavior?

Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
Problem 1SRQ
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Scenario, cont.
The client and his wife live along in a small cottage several miles outside the city.
Mrs. Leno does not drive and has always been a stay-at-home wife. She also
expresses concerns about caring for him at home and getting him to his treatment
appointments.
Mr. Leno is very controlled and sits quietly not joining in the conversation with
Lois and his wife.
Questions
7. What do you think is happening in this situation regarding communication?
8. What nonverbal cues are apparent in this scenario?
9. What barriers or factors might be influencing Mr. Leno's behavior?
10. How would you involve Mr. Leno in the conversation?
11. Do you think there is a gender barrier here? Explain your reasoning.
12. What do you think Lois could do to make the communication more
effective?
&
Transcribed Image Text:Scenario, cont. The client and his wife live along in a small cottage several miles outside the city. Mrs. Leno does not drive and has always been a stay-at-home wife. She also expresses concerns about caring for him at home and getting him to his treatment appointments. Mr. Leno is very controlled and sits quietly not joining in the conversation with Lois and his wife. Questions 7. What do you think is happening in this situation regarding communication? 8. What nonverbal cues are apparent in this scenario? 9. What barriers or factors might be influencing Mr. Leno's behavior? 10. How would you involve Mr. Leno in the conversation? 11. Do you think there is a gender barrier here? Explain your reasoning. 12. What do you think Lois could do to make the communication more effective? &
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"Since you have posted a question with multiple sub-parts, we will solve the first three sub-parts for you. To get the remaining sub-part solved, please re-post the complete question and mention the sub-parts to be solved." 

Communication refers to giving, receiving, or sharing information using words, sounds, or behavior. It is mainly of four types: verbal, nonverbal, visual, and written. In healthcare  clear , honest & skillful communication between the patient & healthcare provider is necessary for diagnosis & treatment.

It is also known as therapeutic communication ,that is in between healthcare provider & the patient (as well as with their family) for well-being of patient.

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