Resistance to change is a key management challenge in South Africa. Assume that you have been appointed as the Manager of Human Relations at Volkswagen South Africa. Motivate for the relevance of resistance to change, with reference to the notion of psychological reactions to change which are, denial, anger, confusion, depression, crisis as well as Toyota’s five principles to acknowledge the past and realign for the future.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Resistance to change is a key management challenge in South Africa. Assume that you have been appointed as the Manager of Human Relations at Volkswagen South Africa. Motivate for the relevance of resistance to change, with reference to the notion of psychological reactions to change which are, denial, anger, confusion, depression, crisis as well as Toyota’s five principles to acknowledge the past and realign for the future.

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