Refer to the flow chart above about Self Service Supermarket transaction flow (as a big picture), as theirconsultant, you must give suggestions about their sustainability in the COVID 19 era and the NewNormal era based on the balanced scorecard. This will be a big change in the supermarket’s businessoperation and also will affect their financial.Note: You can use flowchart to explain your answer. CustomerCashierStartPick the groceriesNoNoQuality?Scan the productbarcode to the cartStore the datadone?YesDisplay Groceriesproduct and pricelist at screencheck out at cashier(self service)check thegroceries andprice listconfirmed?NoYesPay with credit card/e-Wallet/ other e-PaymentsTransaction and ProductReceiptTransactionendend

As in the given flowchart, a self service supermarket transaction flow is depicted, We are required…

Refer to the flow chart above about Self Service Supermarket transaction flow (as a big picture), as their consultant, you must give suggestions about their sustainability in the COVID 19 era and the New Normal era based on the balanced scorecard. This will be a big change in the supermarket’s business operation and also will affect their financial. Note: You can use flowchart to explain your answer.

Refer to the flow chart above about Self Service Supermarket transaction flow (as a big picture), as their consultant, you must give suggestions about their sustainability in the COVID 19 era and the New Normal era based on the balanced scorecard. This will be a big change in the supermarket’s business operation and also will affect their financial. Note: You can use flowchart to explain your answer.

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

See similar textbooks

Similar questions

How are operational scheduling and supply chain sustainability related? The issue is whether or not the company can make use of both.
Discuss the issues of internet banking and logistic that affects the servicequality of the online shopping and customer satisfaction.Elaborate what are the best solutions to encounter the issues.
Should managers use the Balanced Scorecard framework at the same time as they use life cycle analysis and material flow cost accounting?
Looking for answers. Thanks! Each concepts should be one page. List, describe, and explain the 5 most important concepts that you learned in Operation management: creating valeu along the supply chain 7 th edition. Each concept should be well defined, and it should be clear why you think it is one of the most significant concepts in this course.
Provide A balance scorecard's internal perspective for an ice cream business.
Discuss customer service components and elements, demonstrate how customer service components and elements can be put in practice, using a Pharmaceutical company as an example.