Homework Help is Here – Start Your Trial Now!
Business
Management
Read the following two statements carefully and then indicate whether or not they are true. a) A user of a clinical analysis laboratory makes a complaint about an error in the time of the appointment he had to take some tests. This is a case of user participation in the laboratory's quality programme that qualifies as active participation. b) A user of a clinical analysis laboratory is interviewed on the way out so that he can give his opinion of the functioning of the admissions service. The user takes the opportunity to express his dissatisfaction with the time wasted due to the fact that, as a result of an error by the service concerned, he was not attended to at the time of the appointment. This is a case of user participation in the laboratory's quality programme, and qualifies as active participation. Select one: O a. Statement A is true but statement B is false. O b. Both statements are true. O c. Statement A is false but statement B is true. O d. Both statements are false.

Read the following two statements carefully and then indicate whether or not they are true. a) A user of a clinical analysis laboratory makes a complaint about an error in the time of the appointment he had to take some tests. This is a case of user participation in the laboratory's quality programme that qualifies as active participation. b) A user of a clinical analysis laboratory is interviewed on the way out so that he can give his opinion of the functioning of the admissions service. The user takes the opportunity to express his dissatisfaction with the time wasted due to the fact that, as a result of an error by the service concerned, he was not attended to at the time of the appointment. This is a case of user participation in the laboratory's quality programme, and qualifies as active participation. Select one: O a. Statement A is true but statement B is false. O b. Both statements are true. O c. Statement A is false but statement B is true. O d. Both statements are false.

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
See similar textbooks
icon
Related questions
Question
M11
Read the following two statements carefully and then indicate whether or not they are true. a) A user of a clinical analysis laboratory makes a complaint about an error in the time of the appointment he had to take some tests. This is a case of user participation in the laboratory's quality programme that qualifies as active participation. b) A user of a clinical analysis laboratory is interviewed on the way out so that he can give his opinion of the functioning of the admissions service. The user takes the opportunity to express his dissatisfaction with the time wasted due to the fact that, as a result of an error by the service concerned, he was not attended to at the time of the appointment. This is a case of user participation in the laboratory's quality programme, and qualifies as active participation. Select one: O a. Statement A is true but statement B is false. O b. Both statements are true. O c. Statement A is false but statement B is true. O d. Both statements are false.
Transcribed Image Text:Read the following two statements carefully and then indicate whether or not they are true. a) A user of a clinical analysis laboratory makes a complaint about an error in the time of the appointment he had to take some tests. This is a case of user participation in the laboratory's quality programme that qualifies as active participation. b) A user of a clinical analysis laboratory is interviewed on the way out so that he can give his opinion of the functioning of the admissions service. The user takes the opportunity to express his dissatisfaction with the time wasted due to the fact that, as a result of an error by the service concerned, he was not attended to at the time of the appointment. This is a case of user participation in the laboratory's quality programme, and qualifies as active participation. Select one: O a. Statement A is true but statement B is false. O b. Both statements are true. O c. Statement A is false but statement B is true. O d. Both statements are false.
Expert Solution
steps

Step by step

Solved in 2 steps

SEE SOLUTIONCheck out a sample Q&A here
Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON
SEE MORE TEXTBOOKS